Return instructions

Would you like to return an item? All orders are placed through our shop mindfield-shop.com. You will find the full procedure there, along with the return form and the customs instructions for shipments from outside the EU:

• Return instructions – how to send an item back
• Register a return online
• Cancellation policy and model withdrawal form

Is an item faulty? Please call us first on +49 (0)2565 406 27 27 or write to support@mindfield.de. Many problems can be solved without shipping anything.

Return address
Mindfield Biosystems Ltd.
Returns Department
Hindenburgring 4
48599 Gronau
Germany

Mindfield® Biosystems Ltd. · Hindenburgring 4 · 48599 Gronau · Germany
Phone: +49 (0)2565 406 27 27 · Fax: +49 (0)2565 406 27 28 · E-mail: info@mindfield.de